Time-Warner Cable Internet Outage Hits 1.2 Million Users

Thanks for the seed I wondered why I lost my computer Internet access last night.

It's STILL down and when I called Time Warner this morning at 5am I was given an ETA of 10am.  Headed down to the local Starbucks to try to get some work done that I coulnd't last night.

TWC internet went out last night (12/10) as well about 9pm, finally gave up on it not working after 2 hours.  At least cable TV has so far worked.

at 11:00AM on 12/10 my internet is still down and has been since last night (12/09)

When I first called TW's help line last night, it was their automated recording that instructed me to try rebooting my modem.  So it's per their inaccurate advice that many of us continue to be affected.  But it's the initial recording when you first dial in that amuses me most...welcome to Time Warner, home of "all the best"!  Best what?  Best way to ensure that you stay awake all night sweating about whether your home-based business will tank thanks to spotty internet service and missed work-related deadlines?  No argument there.

I live in Redondo beach.  We have not had internet since mid day Decemeber 2nd.  My cable has also been out in the morning.  This is what happens when a monopoly is granted to cable provider (they don't have a geographic monopoly on internet, but many people use them as a provider when coupled to a cable package).  I will be writing my 3rd letter to the better business bureau which will result in a person calling me TWC to appologize and try to appeaze me, which won't happen.  I live in area previously where they stopped granting monopolies to cable providers and it was amazing how much better the service became because you could actually go to some one else.  Dish network here I come. 

JohnnyX is right... it is a monopoly. I've been saying that for the last two years. I do a lot of business from home and this affects my work. It started Tuesday and believe it or not, it's still going on in parts of the valley. Parts of Chatsworth and Woodland Hills are still out!!! Can't we sue the way Moorpark did?

Did you get the notice that Time Warner cable is raising its fees but closing local offices.  Because of "digital" television, it knows that most people will use them at least for basic cable and raised it twice in the past year.

Los Angeles, ca, silverlake. 9:26 pm.....Time warner is still down in some spots,intermittent service through out. called customer service, they were hacked! the hackers uploaded some virus that hops from server to server. every time they try to narrow it down it jumps to another server. time warner told me they are being breifed every hour on the hour, too bad.

Los Angeles, ca, silverlake. 9:26 pm.....Time warner is still down in some spots,intermittent service through out. called customer service, they were hacked! the hackers uploaded some virus that hops from server to server. every time they try to narrow it down it jumps to another server. time warner told me they are being breifed every hour on the hour, too bad.